Client Testimonials

“Today we completed our Excel training from Susan at Rabbit Training. Although I have been using Excel for years and years this was such an informative session, with tonnes of shortcuts and top tips. As they say you don’t know what you don’t know and I would recommend this course to anyone. In the long run it will save you SO much time…..which I think we said again and again throughout the training.”

Sharon Gaffney, Pump House Theatre and Arts Centre

“I would just like to thank you for being very welcoming, supportive and patient from start to finish, the course was laid out very well and the pace and delivery of it was excellent, thank you for making the Splicecom course an enjoyable experience.”

Darren Holmes, Support, Voice 2 Voice Ltd

“We are so pleased to be using Susan to provide our training as this has been targeted to our needs and extremely beneficial to our company.  We have all learnt new skills, improved on our usage of Excel and generally are far more confident and proficient in its use.”

Helen McLaughlin, Finance Manager, Woodmansterne Publications

“Susan is a great teacher, and in a short space of time, I have learnt of host of new skills which have helped me tremendously in using the more advanced features of Excel .”

Adam Nemenyi, Director, Aerospares 2000 Ltd


“Susan from Rabbit provided our team with excellent Excel training. We were provided with knowledge gap questionnaires before hand which ensured that the training sessions were well pitched and tailored perfectly to the participants needs. I would highly recommend Susan as a reliable, knowledgeable and professional trainer.”

Wendy Beazley, Head of Partner Experience, 2 Circles Communications Ltd


“We are a local healthcare provider and Susan has delivered a variety of IT courses for our staff. The training is always very well evaluated and Susan has come back to deliver courses that were not in our training programme because staff had wanted to have some more knowledge on the next level up. This is great for us as it gives our staff more IT skills and it’s excellent for individual staff progress/development.”

Louise Howey, Training and Development Officer, Peace Hospice Care



“Susan has been my saving grace more times than I can remember. She’s an absolute master of professional formatting and presentation and being able to use her services has saved me hours of time and frustration. She consistently turns work around speedily and no matter what mess I send her, converts it into something that looks impeccable.”

Richard F Messik, RFM Associates Chartered Accountants



“Rabbit Training has supplied the Stage Technologies Group with training on the Microsoft Office suite of products over a number of years. Our needs are ad hoc and Rabbit Training has been prepared to supply training as and when required, and to tailor the courses to whatever diverse range of trainees we have available! The sessions are always of excellent quality, delivered in a friendly and accessible way whatever the level of the trainees. We cannot recommend Rabbit Training’s service highly enough and plan to use them again in 2015 (and beyond) as our training needs arise.”

Nikki Scott, Managing Director, Stage Technologies Ltd



“We have been thinking of moving to an electronic office diary for some time, and our recent Outlook training has enabled us to set up a system to go live on 1st January 2015. The session was tailored to our particular requirements and skills level, and was delivered in a friendly manner. The “hands-on” training approach has given our staff the confidence to use Outlook in a way that will benefit the company as a whole.”

Maureen Lamburn, Lamburn and Turner Chartered Accountants



“Microsoft Word training with Susan from Rabbit Training helped me better understand how to use key features, so I can work more efficiently. She slowly and clearly talked me through practical demonstrations of how to carry out tasks I had been struggling with, and suddenly it all seemed so simple! I can now work far more quickly, with all my formatting set up correctly and ready to go. I thoroughly enjoyed my training session with Susan, and would highly recommend it to anyone who regularly uses Microsoft Office. Even if you know the basics, she’s got plenty of tips to teach you, and investing a little time and money in some quality training, really does make life easier in the long run. After just one session I can already see an improvement in the quality of my work. Thanks Susan!”

Alexandra Zetter, Managing Director, Mummy SOS Ltd


“Susan and Rabbit Training have been training our staff in the use of Microsoft Office products since 2011 as well as a custom written IT Induction course for new staff. Like many companies we made the mistake in the past of assuming staff will just instinctly know how to use Word or Excel – by providing training we get far better return on the ever increasing investment in the IT systems needed in the 21st century. Susan’s courses consistently receive good feedback from the attendees.”

Bryan Raven, Managing Director, White Light Ltd

“Over the last 12 years I have worked with over 150 IT Trainers. I would have no hesitation in saying that Susan was one of the best in terms of professionalism, commitment and loyalty.”

Ian West, Director, Premier IT Group


“Thank you for an excellent day’s training yesterday. We all benefitted greatly and liked your easy-going style and simple explanations.”

Graham Busch, Partner, Lawrence Grant Chartered Accountants

“We have always found Susan to be extremely professional, with a good in-depth knowledge of our products. We have constantly received positive feedback from her courses and as such I am happy to recommend Susan to anyone wanting to deliver training on any aspect of the SpliceCom portfolio.”

Robin Hayman, Director of Marketing & Product Management, SpliceCom Ltd



“Susan has been working with us providing individual training and coaching to our team members in all Microsoft Office applications. The training has been incredibly well received and Susan has received fantastic feedback. The individual approach has worked really well and I have no doubt that the business and our team members have benefited from Susan’s calm, structured and flexible approach. I would have no hesitation in recommending Rabbit Training.”

Mark Ashby, People Director, World Design and Trade Co Ltd



“TTS have always found Rabbit Training to be very professional, reliable and knowledgeable on their products.”

Ingrid Harris, Director, Telecom Training

“Over the many courses provided by Susan Barrett, praise and positive feedback were consistently received, and more importantly the support desk call rate reduced.”

Sean Harding, Managing Director, Network Alchemy Ltd

“It was nice to find a trainer who truly understood what she was talking about!”

Andrew Calver-Jones, Managing Director, CTI Communications Ltd

“We use the services of Rabbit Training to deliver both end user and technical training to our clients. The tremendous positive feedback we have received has helped to enhance our relationship with customers.”

Paul Blundell, Managing Director, iQual Ltd