Technical Writing

One of the biggest causes of frustration and wasted work hours is poor communication between the technically minded creators of software and systems and the end user. It’s therefore essential for technical writing to be correct in every detail, but written in such a way that it’s instantly comprehensible.

Investment is made in new and upgraded software and systems to increase output and efficiency but if the accompanying help text or manual isn’t accessibly written an awful lot of that investment is eroded.

We are able to provide a technical authoring service for bespoke systems or software whether requiring a large manual or a small amount of help text. The standard of our work will be seen in the ease of use of the operator or client. Give us a call to discuss individual requirements.

We can also combine the writing of a manual with training so we work through the contents with your staff and ensure everybody is completely happy and at ease with its future use.

 
 

"Susan brings to us an understanding of our products which is far greater in-depth than most people who would be writing manuals because she also provides the training for us."

Robin Hayman
Director of Marketing & Product Management
SpliceCom Ltd